Hello, it looks like you've been infact banned accidentally for the reasons you've wrote in your post, we're very sorry for what has happened and you'll be unbanned shortly.
We recognize the present staff member's fault, and decided to grant you a second chance, do keep in mind that you must wait 10 minutes after your call the next time. Yet we've also decided that due to your bad behaviour shown by your chat logs, you will recieve a silence for one day. Appeal...
Hello, reading through your appeal has convinced me into giving you a second chance since it is true that you've never caused any problems in our servers despite having a considerable amount of hours here. Do make sure that this doesn''t happen again though. Appeal Accepted.
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